WE WERE TRAVELLING IN A.C.III COACH OF 2859 GITANJALI EXPRESS ON 29.12.2007 VIDE TICKET NO.43491044, PNR NO.8315686323.
1. THERE WAS WATER LEAKAGE FROM THE ROOF OF THE COACH IN THE CORRIDOR (FROM THE AIR CONDITIONING DUCT OR WATER LINE) WHICH WAS POINTED OUT TO THE ATTENDANT AS SOON AS WE BOARDED THE TRAIN AT NAGPUR. NO ACTION WAS TAKEN AGAINST THE SAME TILL THE TRAIN REACHED HOWRAH. WATER KEPT ON SEEPING INSIDE THE COACH RESULTING IN DAMAGE TO THE LUGGAGE OF PASSENGERS INSIDE THE COACH.
2. THERE WAS NO WATER IN THE TOILETS AND BASIN OUTSIDE IN THE MORNING. THE TAPS WERE DRY AND WERE REFILLED AT ABOUT 11.00 A.M.
3. THE COACH WAS INFESTED BY COCKROACHES AND MICE, WHICH ALSO DAMAGE THE LUGGAGE.
COMPLAINT HAS BEEN RECORDED IN THE COMPLAINT REGISTER WITH THE T.T MR.S.VISHWAKARMA BEARING NO.KGP 052315 DATED 30.12.2007.
ATTENDENT NAME: RUPESH SINGH
MECHANIC NAME: P.K.ROY.
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