Hello,
I took Vodafone connection in pune around 2 moths back in Feb Month. As I am EDS employee,
So Vodafone given me corporate connection, which supposed to charge STD at the Rs of .50Paise per minute.
But, when I recieved my first month bill, I could see that Vodafone initially preapered bill at the Rs of 1.50
Paise STD rate and then given me discount of .50 Pasie per minute. So it comes to 1Rs per minute. But Ideally
thet should charge me only .50 PAsie per minute.
Then I started contacting the person (Nihal) who has given me this connection, but after following up for
one month he was not able to solve my problem and keep on telling the repeadted story, then he given me his Manager number, again with this person, I tried contacting for 15 days, he said he will give me my money back
which has been charged extra. But still not full money has come to by account.
Then he told me to I have to submit my document again to vodafone bec Nihal (Vodafone Executive) has made some mistake in plan. So after submitting the document he will change my plan to .50 pasie STD.
But he also said that for this month also you will get bill with STD rate of 1 Rs, but he will refund that money
also.. Now My this month bill has come and I am tring to contact him and Nihal from last one week, and they
are not picking my call. And Now my last day to make payment my bill is 23rd May. And my bill has come to
4000Rs.
Can you please help me to get my money back and resolve this problem.
My number 9545503685
nihal (Vodafone Exe) 09923005013
Vodafone Manager 09823006511
Regards
Saurabh Khandelwal
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