Inconsumercomplaints.com » Miscellaneous » Review / complaint: India today and surat diamonds - No reebok shoes and no refund on jewellery | News #335102

India today and surat diamonds
No reebok shoes and no refund on jewellery

India Today offered me Sacred chants for -I recd those. Then they offered:1) free holiday

2) Reebok shoes

3) 5000/-off on selected Surat Diamonds jewellery

Someone called and asked me what size of shoes I reqd. That was the last I heard... When I mailed them 2 mths later to find out about the shoes, I was told that the offer was not there. When I gave them proof, they backtracked and promised to send an order form. That was on 7/11.i have heard nothing after that.

I used the Surat Diamond voucher and ordered diamond earrings for12, 000/- After the 5000/- voucher was adjusted, I paid 7000/-with my credit card. Enclosing their acknowledgement.

Thank You, for shopping with us. We Wish to acknowledge your credit card payment. Kindly note information about your purchase.

Information

Name of consignee: Nipun Kain Order No: SD/2164

Billing Address: #915, Sector 39A CHANDIGARH

CHANDIGARH - 160036

CHANDIGARHINDIA

Phone: 0172-2690714 Order Date: 05-11

Shipping Address: #915, Sector 39A CHANDIGARH

CHANDIGARH - 160036

CHANDIGARHINDIA

Phone: 0172-2690714

Order Details

Product Name Style Code Price Quantity Total

ER-156 Pretty Promises Diamond Earring ER--156 12000 1 12000

Value of gift certificate (Rs.): 5000

Total Amount (Rs.): 7000

We shall be dispatching your item (s) within 7 days. A satisfied customer means the world to us. We are at your services to meet all your needs.

Regards

Surat Diamond Jewelry Pvt. Ltd.

When I did not receive the order till 20/11, I wrote and asked for my refund since the order was very late. This is what I got.

Dear Sir

We have clearly mentioned delivery two week on the site. Nevertheless we will send your cheque today

Rgds

Vilma

It is 5/12 tofay. I have heard nothing from Surat Diamonds so far.


Company: India today and surat diamonds

Country: India

Category: Miscellaneous

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