Dear Sir,
This is to bring to your kind attention that I had booked 2 E-Ticket through the website of IRCTC.
My E-Ticket details are:
PNR Number From Station To Station Date of Journey Booked on
1. 8434605535 DADAR PUNE 30-06 28-06
2. 8212816080 PUNE DADAR 01-07 28-06
Now due to heavy rains on that day the Trains were cancelled and I had to proceed with my journey with other mode of transport.
Had written a mail to IRCTC regarding this and also got a reply letter from them telling me that my money will be refunded back in 90 days. But till date no refund credited to me. Can anybody look into this matter, it is going to be 2 yrs now, I am being waiting for my refund. If any defaults from the consumers, the concern people will levy extra charges on the consumer, now can you explain will the railways give me the money plus the interest.
Hence I request you to do the needful at the earliest and reimburse me back my payment plus the interest.
Thanks for your understanding and hope to find a good response from your side for the solution.
Thanking you,
Regards,
Ms. Premina Philip
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