Today, on 8th of August, at about 7 PM, when asked to fill my car with Xtra Premium Petrol at the Pump, Opposite Collectors Bunglow, College Road, Palakkad, Kerala, the pump boy filled with ordinary petrol. Since I was of the habit of filling only premium, which gives me smooth driving, I want to complaiant with the manager of the pump. There was no complaint register. Morover, the manager along with staff started to argue with me, like they were not bothered about the likings of customer. These ugly behaviour of IOC pumps will drag the customers to other brands and also give the company bad name. Dont lose some valuable customers. We are not at the mercy of pumps.
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