This is Muthu Kumar. J from Coimbatore. In 16-sept, I sent a New Computer PC intel Core i3 / 2GB 500GB Hard disk with lastest configuration for my friend mohammad Idish to Chennai - Thambaram through KPN Parcel Service. I got a receipt No: CBE209485008. And they said next days you can receive your parcel in chennai - thambaram brach. When my friend ldish asked in thambaram branch for parcel next day (17-sept), First they said that you have recived your computer from our thambaram office, second they said our system showing you recived the PC. He fought with the officials officer after long time, Then they told parcel till now did not come to our thambaram branch so come after Next days. He went there after Next day (18-sept) He got the same reply from them again. And No one was responded properly in that branch. So I decided to call head office for KPN Parcel Service and they simply asking my receipt number and contact number but no reply. But till now, He did not get Computer. Now they saying the Parcel is laying in Salem branch next two days you will get it. He really disappointed with their customer service. KPN Parcel Service Pvt ltd is very very worst in customer care.
By Muthu Kumar. J - Coimbatore
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