Dated :- 19-06
Respected Sir/Madam
I, Mrinmoy Ghosh purchase a Laptop (HCL) from Techno Park on 16th day of April, unfortunately 04-06-09 the said Laptop not work from the day. On that day informed to Techno Park and they assured me that, they send a engineer and slove that problem as soon as possible. Unfortunately they are not came as soon. One engineer came on 06-06-09 after several time I called and he is not slove the problems. On 08-06-09 I was gone at Techno Park 54, Stand Road, Kolkata-700 006 with my Lap Top. They are received and told me "We are send this Lap Top and this will back to you with in three to four days." After four days I called them, they are said that "Hard Disk is Destroyed, Company will change the Hard Disk then return to you." But this Laptop is dispute with in one and half month on warranty preiod and my all data is destroyed for that and if the company is change the Hard Disk, then why they are not change the Laptop.
So, request to Consumer Forum that, please see this matter and help me.
Thanking you,
Mrinmoy Ghosh
9432262813
9330480160
[email protected]
[email protected]
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