I have a LENOVO 3000 notepad which had a defective DVD ram at the time of purchase. I could able to detect it with in few days and send it to the service centre. They claimed that they had replaced it. It started to malfunction again in 5-6 months. I send it to them after 11 months and gain they changed it (though I did not feel).
Now It is not functioning at all and it is just 5 months from the last replacement.
If you go through the LENOVO site, you will surprisingly see that their service & supports engineers are confecting that they provide laptop with defective DVD rom/ram. They suggest to buy us external one to solve our continuous problem with this drive.
How a company like IBM can allow all these to be done? Is not their responsibility to stop that kind of cheating under their Brand Heading?
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