My "LG Secret" mobile handset with 5.0MP camera in it is VERY faulty. I am VERY disappointed with it. I purchased it December (along with re-starting another plan with 3 Mobile- $69 cap), and ever since, it has numerous faults to it.
It freezes constantly, whether it be typing a message, simply sliding the handset open, or turning the volume down while watching a video. It also turns off 99.99% of the time I connect the battery charger or the USB cord to it. Often if I'm talking, (because the battery runs out quickly), I have to connect the charger so I can continue the important conversation I'm in, and the phone will turn off. This is m, y PET HATE, as it's ALWAYS when I'm in an important conversation. I have to then proceed to take the battery out, (as it doesn't always turn back on with just pressing "On"), and put it back in, turn the phone on, wait about a minute for it to re-start and then re-dial my friend's number, and try to continue my conversation. I should NOT have to do this!
The battery also runs out VERY easily; I might make a few phone calls during the day, yes, but a GOOD phone is NOT supposed to run out of battery bars within a day! I was very happy with it back in December, but not long after I had it, it began letting me down, constantly.
I am unhappy with the fact I have to go through 3 Mobile retail to get it repaired, as I will be without a mobile for minimum of 3 weeks (I was told). I would kindly like to ask if I could have a replacement phone, as I do not want to wait 3 weeks (or more) for my phone to be returned, most likely with similar problems, as 99% of the time they are not repaired PROPERLY.
I am hoping to hear from you soon, as my patience with this product has almost reached its end.
Regards,
Kimberly Davis
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