ABN AMRO Bank
Access charges on my C.C. statement

Dear Sir,

I have ABN AMRO BANK Credit Card from August. I was using this card as per my requirement. But in September statement they insert “RFREE FLIGHT FEE - 2 RETURNS FLIGHT TKTS worth Rs. 4000.00 Service Tax inclusive Edu. Cess” and in January statement they insert “PREMIER CLUB & SUPREME EXPERIENCE OFFER worth Rs. 4500.00 Service Tax inclusive Edu. Cess” without my permission in my account. I request them several times to reverse this amount; I don’t want to use these types of facility and they reply me “I will reverse this amount in next statement. Please pay minimum amount this time”. I have paid minimum amount at that time. Due to my communication with ABN AMRO people I have paid minimum amount late and they fine the late fees charge.

I request them “please reverse this late fees charge. I have paid due to your mistake.” But this time also I face the same answer “I will reverse this amount in next statement. Please pay minimum amount this time”. But this time I decided I will not pay until they reverse the late fees charge.

Please suggest me.