Respected sir,
i am very obliged to have you as my banker.for the past more than 2 years i am using yours credit card.
i have no problems related to it in past, but in the month of February according to your statement my outstanding balance was rs 5410 which i paid through ch no. 367021 dated 21/02 from icici bank.
i have dropped this Cheque in your drop box at Pitampura HP petrol pump on 22/02. But on seeing my account statement on near 05/03 that cheque has not been presented to my bank i had a talk with your executive on phone banking, he said that kindly issue another cheque and to stop payment for the previous cheque and he said that no charges such as late payment or interest charges or any other charges will be charged .i had issued a fresh ch no. 367024 for rs 5410 on icici bank on 07/03 which was then cleared.
but in next statement there were late payment and finance charges were seen.on chat with yours executive on phone, he said the charges will be reversed and u do the remaining payment .but the charges are not reversed.
please see towards it and take a strict action against it immediately and reverse the charges as soon as possible or else close my credit card account and i have to go to consumer court for it.
credit card no. 5239504003587790
some of the reference no.s are
0903200843
190510296
you can check my account that i have never been late payment for my account . i have always done my payment on time. this is because of yours silly mistake that u have not traced the cheque, and now i will not bear charges regarding the same.
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