On 31st august i received a message from MTNL informing me of dection of Rs. 25. from my account for some radio masti which i have not subscribed.
after repeated calls to their customer cell they send me my call log after 7 days which proved my point
After the log details i registered my complaint my complaint no. is C090965780. After few days when I didnt receive any callback from the department i called for the same to my shock i was informed that they have solved my complaint proving me & their call log wrong.
For the last few days they have been just promising to give me a call back but i have not received even after repeated followups
If some one can guide me what to do so that MTNL can not harres customer like me in the future
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