From Order No. 180141 I purchse an camcorder from Naaptol in Feb and I find this product partially defective.By suggestion of Naaptol I sent it to
Maxis Technology
D/201, Bonanza Industry
Ashok Road, Kandivali,
East Mumbai – 400-101
on 18 March and it delivered on 22 March to maxis Technology on the basis of couriers PUD. I sent a scanned copy of PUD, copy of Letter to Maxis technology and scanned copy of courier s receipt on 17 May to [email protected]; naaptol ; naaptol
But till date (22 May) the customer care exective of Naaptol told me that when they found my courier, they will send back my product within 7 to 10 day.
After 18 March I called more that 35 times and sent feedback more that 10 times, but there is no responce from Naaptol.
I think after selling there product, they don t take interest to provide help. I search on intenet about service of Naaptol, I find more that 100 cases like me.
Plz help.
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