V had booked the ticket from goa (madgaon) to mumbai (travelling date 26th jan 6:30P.M bus) from neeta travels borvali (w) -mumbai v were alloted seat no 17&18. When reach the madgoan (kadambra bus stand) on 26th jan scene was different he had sold the ticket to some other passenger doesn't allow us to board the bus when v contact concern person mr damodar (panji office neeta volvo) he told dat v hadn't given him the call to confirned the ticket. His staff member abuses us harras us
once the seat is alloted to passenger on ticket (mentoined on ticeket) still v need to call and confirmed the ticket? dats amazing! poor service
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