I purchased nokia 2505 on 01/MAY from nokia priority dealer,
NOKIA PRIORITY DEALER
sameer music,
arera colony
bhopal-462016
PHONE NO. 0755-4235666
NOKIA MODEL NO.2505
IMEI No. RNK745400RG4
PROBLEM:
since i have puchased it, i m encountering a strange problem that my phone gives a report of "mobile is switched off " to anyone who calls me. although my phone is switched on and shows all the horizontal lines of battery, even then it gives the message of "mobile switched off" to the person calling me.
this problem keeps on persisting till i make an outgoing call from my nokia mobile. once i make an outgoing call. this problems succumbs. but when i do not make an outgoing call even for 1 hour my mobile again goes back to " switched off state " although i can clearly see that my phone is switched on.
nokia dealer in bhopal admits this problem.they have asked me to send my mobile to mumbai for testing for about 10 days.i m using a reliance cdma network. i am highly frustrated because it is not a GSM phone where we can change the sim and send the phone for testing. i get all my official calls on this nokia 2505, reliance cdma phone.
kindly reply me urgently, else might have to take the help of consumer forum because i have faced illegitimate remarks from my seniors for switching off the phone when in reality i never came to know when the phone started giving " switched off " message..
i m your loyal customer i have nokia N-72. It never gave me any trouble.but please correct this problem
yours faithfully,
arun kumar shrivastava
[email protected]
mob.09329035681
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