I am from Jaipur (Rajasthan). I purchased a Nokia B72 on 13th Dec from Nokia authorized distributor and Nokia Care at MI Road, Jaipur. The Serial Number written over it are 359400/00/736762/5 Code 0531541. But after 9 month it starting create problems of hanging, Incoming & outgoing voice disturbance, Camera is not properly working. I submitted this handset to Nokia Care at Opp. Laxmi Mandir, Tonk Road, Jaipur. But the executives sitting were refused to repair my set under warranty saying that damage occurred in set is LD which does not cover in warranty. They saw the set to me. But they could not explain me how they had decided regarding LD damage. There was just some dust and green powder like copper sulphate in less than 1 mm area at charging point. I always keep my mobile safely and take all care that it will not lead to interact with water / moisture. Even in rainy days, I keep my mobile safe. Therefore, I am very much sure that there is no LD damage. Even if, if we think then why that green powder occurred only at charging point. It can damage complete mobile.
In this regards, I met Manager of Nokia Care. But he was not ready to listen me in any way. He also insisted me to agree to him that this is LD Damage. He also abuse me verbally. I am very disappointed to see Nokia's hopeless service.
The details of nokia dealer is given below :-
Nokia Care,
Opp. Laxmi Mandir Cinema. Tonk Road, Jaipur
THANKS & REGARDS.
Ram Singh
PHONE NO. 919413334777
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