NOKIA--E 71
DEFECTIVE NEW PREMIUM HANDSET

I HAD BOUGHT A NEW HANDSET MODEL E-71 FOR 19900. WITHIN FOUR MONTHS IT CRASHED. i GAVE IT FOR REPAIRS AT NOKIA CARE CENTRE. WITHIN TWO WEEKS OF IT BEING REPAIRED IT CRASHED AGAIN. ALSO THE KEY PAD WAS VERY LOOSE AND METAL CLIP WAS SHAKING.

I THEN TOOK IT BACK AND ASKED THEM TO REPLACE THE UNIT WITH A NEW ONE. THEY HAVE BEEN SILENT SINCE THEN AND HAVE REFUSED TO GIVE ANYTHING IN WRITING I HAVE SENT TWO LETTERS TO THEIR MD BUT THERE IS NO RESPONSE