On July 11th I went to the following petrol pump to get petrol filled in my car:
Hyamesh Filling Station
License No MYS5117
682 Ring Road, Sarakki, Phase 2, J P Nagar
Bangalore
After filling the petrol the car did not start. As I was wondering what to do, a second car behind me got petrol filled after which his car also would not start.
When we complained, they sent for a mechanic, who checked both cars and said there was water in the petrol.
The manager was missing, when we complained they said he will come. It took an hour for the manager to arrive. After which on our insistence they used a compound to check their tank. It showed that there was indeed water in the petrol. The mechanic was asked to drain the car tank, buit the car did not start. It was 12 at night by now. I was the lone lady, with my daughter apart from the gentleman in the other car who was also stuck.
The mechanic told us he cannot fix my car so I had to lock the car and leave. I received a refund of the petrol money and a promise that the cost of fixing my car next morning will be borne by them.
When i went back to them to claim a small sum of few hundred rupees they refused. They also refuse to take my calls.
My car still gives problem starting.
Could you please help to resolve this. I have tried calling the IOC toll free number for complaints but have not been able to get through.
0 comments