Dear sir, I have purchased a cellphone (nokia5130) from planetm (near 22godam), jaipur about 220 days ago, but its screen broken down within 4 days so i submitted it to that centre to fix the problem, the lady Miss Richi told me it will take 2-3 days and you will have to pay for that, I agreed upon that, she told i will inform you about the amt. in the evening, but i did not receive any call, i call planet m after 5 days they told it will further take 2 days, I again i called after 2 days then they are saying first you have to deposit the amount in advance then only it can be repaired, i have been saying to them please do it fast because i am living in the hostel and i am not able to talk to my parents, but still they have treated like this, at the same time Miss. Richi told me I am not your servant when i inquired about this much time taken by her/the staff at that planetm to just tell the status of my phone. I want to know were they not aware of the process, are they not spoiling the image of planetm, planetm is paying them for this...
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