I've bought new nokia 6233 in 15th July However I inserted my Airtel sim card in Cell, it was asked me to save the settings for Airtel Live! about which i was aware and saved the settings. After some days i have used Nokia Product Catalog Application which connects to nokia sight in background and as per my knowledge about airtel live it will charge me if i downlad anything from airtel live and no accecss to other site will be available. i was wondered when i got accessess to other free wap site like tagtag.com, geocities.com, etc.
i started access to those sites, after some days when bill got generated, i didn't found any charge for any access to wap sites.
But now for my October's Bill when used this service they have charged me about 2800/- for using Googlesearch. when i asked to customer center they replied me that I have used googlesearch from airtellive wap site. for which browsing and downliding charges are applicable.
I told them that i didn't ever used that wap site from airtel live, it was in my bookmarks which i've made from tagtag.com. and i didn't got any intimation about googlesearch charges prior to the services are allotted. so how could i pay the bill for googlesearch charge. if it could know prior to use then any common man will avoid to use it. because there is option to go for NOP service for which it will charge only 5 Rs. for whole day.
I have requested customer service that please start my outgoing facility which you have barred since 20 days. and explained all the things happened with me. even though they are telling me that I have to pay the bill.
This is really reduculous.
I am making this complaints in hope i'll get the justice of fare.
Thanks & Regards,
Bala Reddy
0 comments