Sir,
i am one of the oldest customer of airtel apart from this I have been regularly paying the bills etc. However, i am extremely displeased to inform that despite my numerous complaints at your 121 no regarding extreme network problem at my residence cum office. (they clain thru their advt that even in jungle or ocean they have good network) Everytime weather it is day or night I have to come in the open or the road outside my house to hear to any phone call. tell me then what is the use of keeping a mobile phone when it is causing me extreme inconvenience, mental agony *& harassment to me. To FUR THUR TRAUMATISE ME YOU (AIRTEL) PEOPLE ARE NOT AT ALL RESPONDING TO YOUR CONSUMER/CLIENT ACUTE PROBLEM DESPITE NUMEROUS MESSAGES & TALK AT 121. It appears that the purpose of your organisation is just to collect the monthly dues and give reminders only about your money, after getting the monthly amount you people are least bothered about your client & ensures that he has a cardiac arrest or brain hemorrhage because of the stresses & strains due to you guys. I may furthur add that because of your network problem which in turn amounts to incomplete/unclear/disturbed calls, it has amounted to affect my business & day to day working too. It is added that as a layman the only solution to the technical problem is the setting of a tower near to my place of operation.
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should i expect a response from you guys or i should take some other remedy in this regard???
Er. GIRISH ANAND
CC:-TRAI, NEW DELHI FOR INFORMATION & NECESSARY ACTION PLEASE AS THE CONSUMER IS BEING HARASSED SINCE LONG WITH NO ACTION BEING TAKING PLACE.
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