Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel - Deducting Balance | News #65078

Airtel
Deducting Balance

Hi, Just yesterday at 3pm i received one sms on my cell no.09898443932 that thank u for downloading 'Pal pal dil ke pass' as ur hellotune and deducted 15rs as the charge. I have not changed this hellotune. They have directly changed without informing me. And today afternoon they just deducted another 15rs without any reason. When i talked to customer case, they told in their system it is showing that i have changed my hellotune. And in today case first they told me that they are not having todays details so pls call after 24 hours. What i was angry because they have without any reason changed my hello tune. I told to make my talk with their senior executive. So my call was transferred to MR.NIRAJ.K.PATEL, he just ignored me to refund and told their system shows final thinks only. And when i asked again y my another 15rs has been deducted today, he was having details and told i dialed number and activated service called MOBILE OFFICE.Now how they got todays details? Now i want to file a case against them at any cost. I lost 30rs just in 2 days without any reason.

Thanks

Amit


Company: Airtel

Country: India

Category: Miscellaneous

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