Hello,
I ve been an AirTel customer for long, and in the last few days, I ve been calling time and again to have my MMS & Airtel Live setting configured on my handset. But I guess none can figure out who is doing what with your customers.
Believe me guys, AirTel has a monopoly in the products they offer, but the tech support – is nothing but harassment, I ve been asked to send those messages [MMS & LIVE] to 52567 – but none of the settings work, finally I asked one of the reps to check whether my MMS & LIVE are active, duh- someone deactivated it – I don't even know that. I asked you guys to cancel my MO but you cancelled everything else along with it. Means anyone can fiddle with the customers acct.
As of now – all I can say – just cant stand their ignorance & harassment - But guess we ve to live with it
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