Inconsumercomplaints.com » Miscellaneous » Review / complaint: Airtel GPRS - Misguiding and providing false information | News #79608

Airtel GPRS
Misguiding and providing false information

Airtel executives misguides customera about the GPRS option. Monthly 99. the customer executives and airtel sales people will say that you can access any wap sites using this connection. But they will not tell you that if you access any sites other than Airtel Wap you will be charged extra. Besides that it also does not allow you to access your IMAP or POP emails using built in email clients in phone like Nokia or any other hadnsets.

for accessing your IMAP or POP email you need Vodaone Mobile Connect or Airtel Mobile Office. Vodafone charges 149/month where as Airtel charges 149/week

compare that to the basic GPRS that does not give any useful service to corporaate users Vodafone charges 49/month and Airtel charges 99/month

Both of them cheates, I am going back to Vodafone connection on the second day of taking my Airtel CUG connection. For which I also had to pay Rs/300 . They told me that is for makign online payements

For those lucky one who have subscribed to GPRS from Airtel or Vodafone before you can still access your IMAP emails through Vodafone Live or Airtel Live

Thanks to the nonsense IT system both these companies have including their online payment sites, (using Oracle billing software). they not only cheat, but prrovide the wost possible services.

I will make sure every one in my organization switch from Airtel and Vodafone to any other service provider. It was my mistake I supported Airtel in offering CUG plans for my company.


Company: Airtel GPRS

Country: India

Category: Miscellaneous

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