I get 2 to 3 calls every day from AirTel to subscribe to their new call India service. Every time I tell them to take my number off their list as I have already registered for their service. Today, I asked to speak to a Manager and the rep said no manager is on duty. I told him I don't believe this and he disconnected.
A minute later, I get another call from Airtel and I ask for the Manager again. This time, the guy says he is the manager. I told him that I have told multiple times to stop calling me. He starts to argue that there are dozens of call centers all over India and I can get calls from anywhere. I start to tell him that once I have informed one person in your company, this harassment must stop. At this time, he starts to abuse me with slurs in Hindi.
Airtel must pay more attention to who they are hiring and to their policies on call center management. Not only are they going against laws of USA and India, this truant unmonitored behaviour by their staff should not be tolerated.
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