Sir, My name is Kateshiya Amitkumar Parsotambhai, My mobile number 9898899747. I have found deduction of 17=00 Rs. From my account balance on dated 07/12/07 without subscription of any facility, So contact to Airtell care (121)
No. Name Conv. ID Date Time Information from you
1 Jay Monapara 12079013200 07/12/07 11:35 Bol Bol pack is activated on your mobile, Taking Your Complain, System is not updated please contact tomorrow
2 Ajay Patel 120867898100 08/12/07 09:50 Your complain is accepted, and agreed that bol-bol pack is activated with out subscription balance will credited on dated 11/12/07 use our bol-bol pack its gift from airtell
3 11/12/07 09:00 Balance will credited defiantly on date13/12/07
4 Pujaben 1213040706 13/12/07 16:00 Due to balance not credited but deduct another 17=00 Rs. But I was not satisfied with her answer so call forward to akash your supervisor
5 Akash (supervisor) 12130435100 13/12/07 16:00 Do not worry total 34=00 Rs will credited with in 24 hours
6 Jit Ahir (supervisor) 121548930500 15/12/07 10:00 First I have to deactivate this pack then balance will come But only 17=00 Rs writing by Mr Akash, so deactivated by doing message.
7 Mahipal Raval 19/12/07 16:48 Your complian is under process and wait for 2-3 day
From above Mr akash was told me that 34=00 will credited but another day Mr jit ahir was told that My Akash writing for only 17=00 Rs.??? And Respose from Mr Jit ahir was very poor I was asked that if Balance will not credit than what should I do? Them he replied me that You can do whatever you want???Mr Mahipal Raval was tol me that he can not give conversation id to me. Than tell me that if you person can not give me conversation id than who will give???
Due to my complain is under process from 07/12/07 to 19/12/07 so I had contact to my retailer Mr. Ketanbhai, Tanna STDPCO bhayavadar, T-upleta, D-rajkot for taking e-mail address for complain so he contact to his superior but he also fail. So from internet I am taking your mail address and complain to you.
So, This is your kind information and necessary action. Total of 7 time I contact to you but my complain is pending and waiting for your reply Please help me……….
Thanking you
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