Dear,
GREETINGS OF THE DAY!
Thank You for your mail.
The number in question had been shifted from company name (Kamyab Infotech Pvt Ltd) to personal name (Neha Jain).
However, by mistake the bill plan was also changed the previous bill plan was DAP 300 Rs 35 STD add on pack.
The DAP 300 plan is:
monthly charges Rs 335/-
local out going Rs 0.50/min (any number)
std out going Rs 1.00/min (any number)
local and std sms 0.50/sms (any number)
FREE/ DISCOUNT:
300 mins local out going free (any number)
300 sms local free (any number)
The plan was changed to
The SPECIAL FIVE PLAN 249 (which was noticed after the bill was received)
Please explain why the bill plan was changed without ANY prior intimation, to Ms. Neha Jain, or Kamyab Infotech Pvt Ltd.
Kindly resolve this issue ASAP, for your convenience
I have calculated for the bill (91213853) peroid of 1/09/09 to 22/09/09 acc to DAP 300 35:
Bill Plan Charges Rs 245.00.
(335/30= 11.16 so, 11.16 * 22= Rs 245)
Call Charges local:
to airtel mob 172
to other mob 228
to fixed landline 27
total = 427
so 427 - 300 (discount) = 127 * 0.50 = Rs 63.50.
call charges std:
to airtel mob 126
to other mob 12
total = 138
so 138 * 1.00 = Rs 138.00.
local sms:
to airtel mob 114
to other mob 190
total=304
so 304 - 300 (discount) = 4 * 0.50 = Rs 2.00.
national sms:
to airtel mob 185
total = 185 * 0.50 = Rs 92.50.
sms international:
to other mob 1 * 5 = Rs 5.00.
sms others:
3 * 2 = Rs 6.00.
mms:
9 * 5 = Rs 45.00
hence total charges are: 245 63.5 138 2 92.5 5 6 45 = 597.00
tax details:
service tax @ 10% = Rs 59.70
education cess (on service tax) @ 2% = Rs 1.19
higher education cess (on service tax) @ 1% = Rs 0.59
TOTAL 59.70 1.19 0.59 = Rs 61.48.
HENCE GRAND TOTAL IS Rs 597.00 61.48 = 658.48
I have calculated for the bill (108116276) peroid of 23/09/09 to 22/10/09 acc to DAP 300 35:
Bill Plan Charges Rs 335.00.
(300 35)
Call Charges local:
to airtel mob 162
to other mob 143
to fixed landline 45
total = 350
so 350 - 300 (discount) = 50 * 0.50 = Rs 25.00.
call charges std:
to airtel mob 135
to other mob 51
total = 186
so 186 * 1.00 = Rs 186.00.
local sms:
to airtel mob 92
to other mob 194
total=286
so 286 - 286 (discount) = 0.00 * 0.50 = Rs 0.00.
national sms:
to airtel mob 225
total = 225 * 0.50 = Rs 112.50.
sms others:
7 * 0.7 = Rs 10.00.
mms:
12 * 5 = Rs 60.00
gprs:
1*0.60=Rs 0.60
hence total charges are: 335 25 186 112.5 10 60 0.60 = 729.10
tax details:
service tax @ 10% = Rs 72.91
education cess (on service tax) @ 2% = Rs 1.45
higher education cess (on service tax) @ 1% = Rs 0.729
TOTAL 72.91 1.45 0.729 = Rs 75.09.
HENCE GRAND TOTAL IS Rs 729.10 75.09 = 804.19
total amt of both the bills are: 658.45 804.19 = 1462.67
So kindly rectify the charges and do correction for the bills. and then send the right charges.
yours sincerely,
Neha Jain.
9987044449.
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