Hi,
I have a Airtel Post Paid Connection # 9971092382. I have Lodged complaint to Nodal Officer and After great Research And Development Nodal Officer replied:
What a pathetic reply
Please help me to resolve this issue.
Dear Mr. Panda,
Thank you for writing to Airtel.
This refers to your email dated 17 september regarding network coverage problem on your Airtel number 9971092382. We apologize for the inconvenience that you have been facing due to network issue in Pintoo Park. We understand how upsetting this must be and we appreciate your patience in this matter.
On receipt of your complaint, our technical team has conducted a survey in your area. The team has confirmed availability of adequate outdoor coverage in your area; however, in deep indoor and basement, the coverage may be weak. For your information, the strength of signals on your handset screen can vary due to the atmospheric conditions and topography affecting the radio waves.
Further, we have taken your address as an input for future planning and we will keep you updated on the same.
We appreciate & value your feedback as this helps us in planning our future network augmentation.
Should you have any further queries, please feel free to contact us at: SMS at 121 or email at [email protected].
We value your association with Airtel and hope that you will give us a chance to serve you better in future.
Regards
Prabhjyot
Nodalofficer
Airtel
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