Hi,
I am using airtel postpaid no. 9902111077 in bangalore, karnatka. they have blocked the services to my home mo. 06542-223698, jharkhand circle (BSNL).
I have lodge a complaint on 27nov. complaint no.- 19489711, & they had given me time limit of 2nd dec within which they told me that service will be restored to this number. now today is 4th dec & they have not doing anything about my complaint. evertime they are saying we are working on it. for last 10 days airtel people are giving me the same excuse.
Now, from today 4th Dec they have blocked my customer care facility no. 121 voice service also, so that i can, t speak to any of the customer care people.
sir, if we customer not able to make payment in time these people are charging penalty as well as disconnect the connection, & now these people are doing all the crabs for last 10 days.
What, I can do against Airtel. I want to take strong action against them for negligence of service as well as penalty.
Please suggest.
Regards
Sumit Kumar SIngh
9902111077
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