I bought Airtel postpaid connection (9665065404 Fortune plan) in March 09 at my door.
Some guys come (samiksha was the main sales executive who made me fool along with her manager) i have been told to give cheque on Bharti Airtels name for rs. 500 /- which is refundable in 1st 3 months. There was no activation charge when i received 1 letter from airtel which is from Mr Rajiv Bose CSD head it states that Security deposit is of 250 rs. (but i have been told that for Fortune Plan its 500 as security deposit.and there is no activation fees for it.)i have been told that it is receipt of your cheque given to Airtel.that time i confirmed about my deposit on phone which was 500 rs.
I do have two other cards of Airtel but this was worst experience with Airtel and its fake sales Executives. They commited many wrong thing which includes
1) GPRS sirfing free
2) DND free
3) Caller ID free
4) Voicemail free
5) Itemised bill free
6) SATELLITE NETWORK
7) clip charges free
8) Roaming rental and roaming charges not there in maharashtra and goa...
But strange i have been charged for calling customer care (23-3 -09; 09- 03 -09; 09- 03 -09)
Yahoo services (24 april; 6 may) which i dint used for 20 rs. I received sms of Thank you for using yahoo services and you are charged for 10 rs for 7 days... I called you for that your people said its not active you wont get charged but after 7 days i got another message (Same)..Will never plan to use Airtel postpaid. But what should i do now? These people are saying there is no such deposit, I want my money back. I do have printed paper they sent me which has security deposit mentioned as 250 rs. But actually its 500 rs. When i get call while disconnection those executives also said that i will get my refund in 45 days after permanent disconnection, now its disconnected on 13 th May 09.
Pl help me what should i do, whom should i contact.
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