Airtel offered me a postpaid sim on my landline basis. I have taken it 13 day ago on 8th Nov. 2007. Airtel executive given me a sim at my home and have taken all necessary document. but after 5 day on 13 Nov. 2007 I got an sms form airtel that my out going services going to stop due to negative response in address varification. I shocked that no one called from airtel that their executive coming for my address verification. After getting this sms I called to cust. care at 121. They told me that their executive see locked my home. I told them that I am doing job and in working days, I am not able to meet at my home. They told me that they will send their executive on Saturday on 17 Nov. 2007. I asked them that is my outgoing facility would be denied. They told me that they are not able to clear it. I requested that please don't stop outgoing till Saturday. They noted my request and told me to wait till Saturday. But on the same day in evening my outgoing stopped by airtel. I called cust. care again and told them about my prob. They told that they are unable to reactivate my outgoing services. I requested them to verify my address on Friday 16 Nov. 2007. They told that they would send their executive on Friday in morning till 11:00 AM. Next day I wait at my home till 11:00 AM but their executive did not come at my home. I called cust. care again and told them about my situation. They requested me to wait till Saturday 17 No. 2007. Again their executive did not come for address verification. I called cust. care so many time but they said to wait till 23 No. 2007 and said that they are not able to reactivate my outgoing call. I told them that your executive is not coming for verifying my address that why I would face problem. I told them that I can pay in advance or I can come at their airtel office in noida, but they said sorry there is not ant other way to resolve this prob. Noe today is 20 Nov. 2007 but still I am facing this problem. No one ready to solve my prob. Now they are telling that my bill would be generated on 24th Nov. 2007. My rental is 399 per month in which they are providing me 399 free talk value. But my out going services was stopped that's why cant use that talk value and I need to pay my bill also. Is it acceptable???
My number is 9810989179 and AIR TEL can see my problem
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