APSRTC
Ticket not issued but money deducted from Credict Card

Dear Sir,

I would like to bring to your notice that I have booked e ticket from Bengalure to Ongole for 20-September. I have selected seat number 18 and went for payment and made the payment. I got confirmation that payment accepted, but i could not get the ticket. Immediately I rushed to verify in website and checked for seat number 18 and found not occupied. I have checked the bank statement and an amount of Rs 437 deducted towards ticket and my reference no: OB428506

However I understood from this site that many people are victims like me and none of the people got refund. Hence could you please use your offices and instruct the APSRTC to refund the amounts.