I was supposed to receive a courier on 26 Oct which was shipped through Aramex Courier services from Delhi and with docket no 6369951136 to Bangalore. The courier was messaged to be arriving the same day but because I am having a night shift immediately, I called up the customer no and informed that I am already on way for work and told them I would be having leave tomorrow (27/10, Wed).
The courier did not arrive and then I had to keep calling them again and again. The are not sure when the courier would arrive. They say it may come today to tomorrow. And finally I informed them again on 1/11/10 that I would be available today and they said they would arrange the courier to be delivered and still I haven't received it.
Are these people punishing me for not being on that day. The courier service Aramex is providing is very poor and highly unreliable. I don't know how many months it will take for the courier to be delivered. Though I am available from morning till 4:30 pm in the afternoon these people who start work from 9:30 cannot bring it.
Do I have to go and collect it from the office myself and then pay for the courier charges. What courier service Aramex is providing. If I had known this is what these people would do I would have taken leave one day waiting for the courier, but if they themselves do not know ("It may arrive today or tomorrow"), how can expect they would arrive on a particular day.
Inspite of calling them so many times and reminding them they fail to respond. The Aramex courier service is too poor and I would ask Airtel not to sent courier any more through Aramex.
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