I, Rupsa Mukherjee have sent a consignment of some clothees to my family in Kolkata. I had sent it from mumbai through a dtdc courier agent in malwani, malad (west) his name is Bhavesh and his mobile number is 9920116558. He had come to my house and picked it up and had given me receipt with my consignment number which is D06723119. My consignment was suppose to reach by the 17the of oct. When it didnt reach on time from 17th till today which is Nov 3rd i have been calling dtdc and everyday they assure me that my parcel will reach but still it hasnt reached my family. From last 3 days i have been talking on thee phone with two dtdc employee in kolkata one is Samiran Sarkar (9339222250) and another man called Biplob (9331410993) theese men have claimed Rs4100 from me saying i have to pay penalty on my consignment because thee sales tax department have ceased my parcel and till thee time i pay them they wont release my parcel. Now when i asked thee courier agent in mumbai he is saying that the kolkata dtdc employee are just harassing me to get money out from me but i donot have to pay any penalty for anything. The mumbai dtdc has assured me teat my delivery will be done by tomorrow morning.
FRom last 23 days i have been calling mumbai dtdc and kolkata no one is giving me any answere. theey have harrased me and wasted my time. I dont understand why do i have to pay any penalty and for what? I had only sent a bunch of tshirts from mumbai to my family in kolkata. Please suggest me what i should do and how long do i need to run around to get my parcel. Hope to hear back form you soon.
Regards
Rupsa Mukherjee
9833614194, 9987559330
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