Dear Sir,
I use regularly the DTDC courier service. It has given wonderful service over the years. But, recently when I have sent a courier to my son Mr. B.D.Sravant, C/o B.L.V.N.Sashanka, # 326,
8th Main, Mico Layout, Bangaluru-560016, with CN No. K 42954156, dated 25-8-10, the parcel has not reached properly. There was a shirt, purse and Sodexo Coupons as birthday gifts in the parcel. But only shirt and purse have reached. Till recently the Sodexo coupons were not in your banned list of articles.
But to my uttermost surprise the coupons have not reached the destination, wchich is unusal, and the parcel also took 3 days instead of the usual 2days it takes for Bangaluru.
I have never had this type of bitter experience with DTDC over the years. Hence I sincerely request you to probe at your Bangaluru offices and give me justice and revive the faith I had on DTDC.
Developing a good name takes time but to become a bad service company, it takes a few days and few cases only. Hope you can understand my hurt feelings and do something in reviving my faith on your courier. With regards&--B.Venkatesh.
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