Hello sir.
I am vishal patel. I have sony ericssion vivaz pro (u8i). I have a problem in handset connection in my phone that's why i gave it to sony ericssion authorize service center (accel frontline) at baroda. My workorder number is SE311ABR11074. Service center engineer told me that my piece will be ready on next day. On next day when i called them to ask that my phone is ready or not? they told me that my phone is ready and i will take it. when i check my phone i have the same problem they didn't take care of my problem for that i given to them. then i talked to one engineer of them he told me that they need to change the main board. And it will take 10 days. today is 15th day and i didn't got my phone. I complained 2 times to company call center and my complaint number is 90465293. call center person told me that they will be talk action in 48 hour. And there is no serious action taken on that.
I think that company didn't take care of their old customers and their complaints.
Today i call to customer care and they told me that it will take more 7-10 days. And he is not promised to give me my piece repaired in 7-10 days.
Because of this bad service i never going to buy sony ericssion phone in future. And i suggest my friends to didn't buy sony ericssion phone for getting this bad service. U can understood that a person purchase 25000- phone and got this type of service what will he fills... tell me reason why should i buy sony ercssion phone???
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