Inconsumercomplaints.com » Telecommunications » Review / complaint: Bharti Airtel Limited 184 Okhala Industrial Area Phase-1 New Delhi - 110020 / Mobile connection - Delay for obtaing duplicate SIM | News #129054

Bharti Airtel Limited 184 Okhala Industrial Area Phase-1 New Delhi - 110020 / Mobile connection
Delay for obtaing duplicate SIM

I request for the duplicate SIM for my Airtel number 9818680726 on 13.01.2010 at Airtel Relationship Centre E-23 Shop no. 5, 6, 7 & 8, Dilshad Colony, Delhi - 110095, because my mobile set including SIM card was lost on same day. Airtel Relationship Centre people and Airtel customer care centre have checked their system and found that my documents details are not updated in their records, whether I had already submit the following documents at Airtel Relationship Centre E-23 Shop no. 5, 6, 7 & 8, Dilshad Colony, Delhi - 110095 on 04.11.2009.

1. Prepaid Enrollment form

2. Voter card for Address proof

3. ID card for Photo ID proof

4. 1 Passport size photo

5. Pan Card

Why my details are not updated?

I am really fed up of calling Airtel Relationship Centre again & again. Now I am humbly request Airtel Authority to step in and take the quick, sharp & necessary action to rectify my problems. I hope AIRTEL will try it's best to maintain the customer faith & esteem. Otherwise I need to drop AIRTEL from my mind. I am regular costomer since 2000.

I would like to inform you that in near future I will not go to any Airtel Relationship Centre for obtaining duplicate SIM and I will disconnect my other airtel no. 9810680726 and 9818575218 also.

I hope you will appreciate my request and do the needful at the earliest.

Rakesh Pokhariyal

P-4 A-4

Dilshad Garden

Delhi -110095

Mobile no. 9810680726



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