Bharti Airtel Limited Bharti Airtel Limited
Billing erro

STD rate has been charge extra from long time, details is as under

1. my plan has been active 16.04.2009 and usage charge was local Re 0.50 and STD Rs. 1.50 after that we are getting the discount @ Re0.5 in STD

2. Advance rental paid on 15.04.2011 for two years up to 14.04.2013

3. Before 21st jan my STD usage charges was 1.50 per minute and i am not aware why are the charge Re 0.50 extra

4. After that we have change the plan and customer care executive ensure there is no rental will be charge because we have pay advance rent but in current bill (after 21st Jan) rental @ 299/- month charge

5. once against wrong information has been passed by customer care executive i.e. current std rate is 0.75

Please help me to recover the my hard money

thanks

yogesh