1) Iam in Bangalore and I hold a Airtel prepaid SIM that is supposed to have a 50 paise tariff on local calls for which tariff I paid 400 Rs. But after my 98 rupee STD topup expired my rateplan got changed to a normal 1Re local tariff one automatically.
2) When you activate the 98 rupee National STD topup for making 1Re STD calls to entire country. It will take a lot of time to activate and you will not be intimated of the activation or expiry. You will end up making many calls at normal rates inspite of shelling out 98 rupees for topup.
3) You get SMS's that ur STD tariff shall be changed to 1Re/min for one month if you make 10 mts of std calls at normal STD rates. They never change the tariff and you end up paying the normal STD tariff.
3) Airtel executives have absolutely no clue about anything and are undertrained and have very little information to look up in their system and tell customers.
4) At first you have a feeling that their software is falty whenever you are cheated. But this is a regular affair with Airtel and you ultimately realize theat Airtel is actually CHEATING you.
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