Airtel
Deduction of balance wihout concern

Dear Sir,

I have a prepaid card of Airtel.

I am facing following problem:

Airtel activates certain services e.g. radio mirchi pack without taking concern whether I am interested to activate such service or not. It deducts the balance for such service. When I contact to airtel customer care, I get reply that I have activated such services when there is a call from Airtel for the activation of such service. Even Airtel do not refund me the money deducted for such service.

I want to know what can be done in a such matter?

Suggestion from my side:

Company should send a SMS whether customer want to activate such service, and if Customer's reply is YES then only such services should be activated.