Inconsumercomplaints.com » Telecommunications » Review / complaint: Vodafone India - Fuck all service | News #24756

Vodafone India
Fuck all service

Hi,

Did not receive any reply? What is going on?

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From: [email protected]

To: [email protected]

Subject:

Date: Sun, 24 Oct 22:30:40 0530

This is Mahesh Waghamare. My phone number is 9833148135. I am using this number since last 4-5 years. I got an sms stating, "Pls submit your documents". I have 2 flats one at Mulund and 1 at Virar. Currently, I am residing at Virar but the Sim card is of Mumbai. Hence, I came to Mulund to submit the documents. Your executive has checked the documents and my number and said that the number belongs to your mother. Hence, she needs to come to the store to submit the documents. My mother is residing at my village. She cannnot come to Mumbai because the climate does not suit her and doctor suggested to stay at village. I am using this number since last 4-5 years. Whenever, I call your support number they ask for my details and I provide my details and not my mothers details. And after providing my details they assist me. If the number belong to my mother then why do you guys assisted me after providing my details. How do your realise that the number belongs to my mother after 4-5 years? Were you sleeping for 4-5 years?

Now, my outgoing calls are stopped and Caller identification is also deactivated. Please let me know if you could start caller identification and outgoing calls within a day. Please reply today because if you are not ready to start caller identification and outgoing calls then I can move the some other subscribers such as Airtel, Dolphin, Tata Indicom etc. I deal in shares and without phone it is impossible for me to trade in stock market.

Note: I have replied to your SMS last week on 6789 and 6790 but did not receive any call. It seems that you do not belive in customer satisfaction. Please issue n number of Sim cards to terrorists and pls trouble geniune customers like me.

Please reply asap. So that I can decide my action plan.

Thanks for all the trouble.


Company: Vodafone India

Country: India

Category: Telecommunications

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