We had purchased 4 phones for Business Plan from Airtel and we are operating in Pune. Two in Chinchwad and Two in Magarpatta. The coverage in Magarpatta is so bad that Calls are dropped instantly BUT are charged for those Calls. Airtel has been cooperating since Feb 09 and giving me credit back for those call drops and SMSs that are not sent. Airtel told us that we will try to fix the issue in Magarpatta. In August 09 I've been charged CUG and we don't even use that service. All of a suddent the Charges are appearing on my bill. Since Aug then are not crediting me and saying that we cannot fix the Network Coverage. I told them to Disconnect my service, why should I pay for the calls. They can take me to Court. HOW Much money have they made by ripping people off due to their bad service. Just image those that cannot fight back and those that don't make much money but use Bad Quality AirTel.
Everyone should Stop Airtel service. There are so many companies coming out these days that provide better service (i mean customer service and network coverage)
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