Inconsumercomplaints.com » Telecommunications » Review / complaint: Vodafone - Poor service | News #28411

Vodafone
Poor service

New mobile number starting with 8 has been launched recently. One of my friend has taken new vodafone connection in Bihar number starting with 8051. I tried to call that number several time but call never got connected. I am also having vodafone connection. Means same network (Vodafone to vodafone STD) I am not able to make call.

I call customer care and created a service request regarding that with Service Request Number 1198969014 dated Oct 20. I got response on Oct 21 stating that problem has been resolved. I tried to call my friend after getting this message but again the same problem. then I called customer care. They said they are still working on that and they are not able to give me any deadline for the same.

If the problem has been resolved, how can they send SMS stating that problem has been resolved.

I am facing the same problem since last 1 week. and they are still working on this but problem still exists.

I don't know whether they will be able to rectify the problem.


Company: Vodafone

Country: India

Category: Telecommunications

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