I have a Idea connection. My no is 08609754278, i recharged with 98 (GPRS pack). But i have facing a problem that my net connection automatically disconnect after 1hour or 1.30 hours for 2-3days.
With this prob when i called (probably in Bengal circle customer care) one of their representative named Mithun Das strongly told me that this prob will not be solved and he can't do anything for me for this prob.
I can give you details about the call, anyone can check it.
I called from my one another Idea no, that is
9093595688 on 10th april at around 9:56pm and my called is answered by Mithun Das.
So, through this site I want to ask a ques to the higher authority of Idea cellular service that "Why they have customer care if they don't help us? "
Pranay Mondal
09093595688
09474647606
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