Hi,
This is Hitesh Raina, using Reliance since one year. My mobile number is 91-9590644707. I recharged it with Rs 77/- two weeks ago so that I can enjoy 20paise per minute in Reliance network. But, unfortunately from the last Saturday (17-April) I am unable to enjoy the plan.
I have called customer care no. (*333) on today (21-04) to find out the fault. My service request no. is 124536076 at 10:02 AM. Name of the customer care person was ASHRAF. He put me on hold check the details and after holding for 9 mints call was disconnected automatically.
They are not fulfilling what they are been announced or launched for customers? But without any mistake or fault they are collecting the amount in the form of Recharge cards but. But the customers are not getting those services even after paying for that. They need to compensate for it. Even one of my friend is also surfing with the same problem. His no. is 91-8099090011
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