Hello
I had purchased a Loop prepaid Sim Card from a dealer at Kalina on 10th March and submitted all my documents. However my outgoing services were barred from Sunday 14th March. I again resubmitted the documents on Tuesday 16th March at the Loop Mobile Store in Malad-West and I was assured that my services would be activated within 24 hours latest by 11 AM. However even after expiry of 24 hours my number is still not activated and when I called up the contact center I am being told that it will take 16 more hours. I am a field guy and have no access to Landline so everytime I need to make a call I need to search for a STD PCO shop.
Can you please help me against the company as this is mental harrasment for me and also loss for my company as half of the time is spent on searching for STD PCO shop
Regards
Bharat
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