Dear Sir,
I have a Loob mobile postpaid connection since 1998-99. I have been trying to port out to Airtel Since 24 Jan. I have been rejected by Loop Mobile on 3 occasions, citing a different reason every time.
Eg: UPC code not valid (2 times), Breach of contractual agreement (1 time).
I spoke to my Relationship Manager and Nodal officer. My relationship manager told me that there is nothing call any kind of contractual obligation problem in my case and even there is credit of Rs.255 in my account. They assured me that next time they will clear the Application. It means that last three times it was rejected deliberately.
I have send a mail at [email protected] and [email protected] on 03.03.2011 asking the reason and its meaning in writing for rejecting my MNP application 3 times. I aging send the reminder to this mail on 07.03.2011 but I have not received any reply from them.
It is my sincere request to you to please look in the matter. One can check the recording of all the conversation I have made with them and can get the clear cut idea how they are cheating their own customers.
I once again request you to take the necessary action in order to protect the interest of the innocent customers. Please let me know if you requires any information on this matter from my side.
Thanking you.
Shailesh Desai
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