Hi! My name is Stephen Rodricks, my Mobile No. is 8082004717, my complaint is as follows.
1. There was a Astro pack subcribed by me in the month of June 24rd on july 23rd I went the loop gallery at andheri east, next to macdonald, and got my Astro pack ' unsubcribed ' by ' Vaishali ' then on 24th july Rs 20/- was diducted from my account, on 25th again I went to the gallery and I spoke to ' Taufik ' I told him about the diduction, and he told me to take the dnd service, for which he gave me a request no.is Doc - sr - 2507147025. but taufik did not take my compalint for balance diduction. and I was told by taufik that my balance will refunded in 48 hours, after that day till 11th of Aug. when ever I called at the costmer care the reply I got was that my balance will be refunded in the next 24 hours, 48 hours and so no, until yesterday when I spoke to rahul he told me that I wont get my diduction. Now you tell me inspite of going the very next day to give the complaint, my balance was not refunded, and the reply that I was getting was it will be done, still it is not done, this is a mental stress for me, what is your reply. I am waitting for it...
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