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Airtel
Activation delays & Problems

I opted for MNP from Tata Indicom to Airtel (CUG - L&T Metro Rail Hyd Ltd). Application was given on 24th of Apr 12. With various followup at last MNP was provided by Airtel on 7th of May 12.I was in touch with one Mr. Swamy - representing Airtel stationed at our office at cyber towers, hyderabad and on Mr. S Ravi of Airtel for MNP. However a few days later i received sms stating i have not filed the application and hence connection disconnected, and only incoming was allowed. On the advise of airtel representatives, i had submitted application along with all proofs (As advised), still my connection was disconnected on 21st May 12. When i enquired with the representative - i was stated i have not given proof of residence properly to which I pointed that as per their advise only i have submitted the documents. However, i gave one more proof (this time driving liscence - LLR) again on advise of your representative on 14th of May. To my surprise till now (18/05) my number is not activated. Now this representatives are stating the proof is not enough after submitting the proof only after their advise. I want to move out of Airtel with the same number to any other operator, thru MNP. I am fed up with Airtel representatives and their arrogance in speaking with customers. Hence Kindly sort out my problem ASAP and let me move to other operator with same number. I donot want to loose my number due to operators pathetic functiioning.

Thanks

Venkat

9246307410.


Company: Airtel

Country: India   State: Andhra Pradesh

Category: Telecommunications

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