Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Mobile no permanently deactivated | News #54515

Airtel
Mobile no permanently deactivated

AA) This is for your kind information that I have been using Lifetime prepaid

mobile no

9934235836 for the last five years without any problem.

Also I have been recharing my mobile with minimum of Rs 200/- in any six

month period

without fail.

Have observed that for the last two months my mobile no is not working.

When somebody calls my mobile no, a voice prompt says that "This No is not a

valid no.

Please check the no you have dialled."

Kindly advise the reason for blocking my prepaid mobile no.

I had submitted my valid passport copy as name and address proof.

CC) My last recharge was of 333 rupees on 25 Sept.

I have made my last voice call on 28 Sept and 26 Sept.

Also if I remember correctly, my last balance should be either Rs 106.62 or

Rs. 234.02

DD) Following are some of the latest recharge done (copied fm my mobile sms

inbox) wiht trans ID:

1) RECHARGE SUCCESSFUL on 25-09 at 07:30PM.Talktime Rs 300.00.MRP Rs

333.00.TransID 1512654897.STD & Local SMS (200/day)-Rs21

2) RECHARGE SUCCESSFUL on 19-09 at 07:39PM.Talktime Rs 140.00.MRP Rs

150.00.TransID 1489593745.Recharge with Rs222 & Get Full Talktime.

3) RECHARGE SUCCESSFUL on 13-09 at 05:00PM.Talktime Rs 200.00.MRP Rs

222.00.TransID 1146291896.Recharge with Rs555 & Get Full Talktime.

4) RECHARGE SUCCESSFUL on 27-06 at 07:20AM.Talktime Rs 1.00.MRP Rs

98.00.TransID 966179594.Sms MO to 52567 for Internet settings

5) RECHARGE SUCCESSFUL on 31-05 at 06:07PM.Talktime Rs 18.00.MRP Rs

18.00.TransID 880557884.Unlimited STD & Local SMS (200/day)-Rs21

EE) Kindly reactivate my mobile no so that I can keep using it.

If any extra document/verification is required to activate the mobile sim,

please advise.

Awaiting your positive reply on the above subject.

Thanks and Best Regards

Md Khalid Hussain

9471239438


Company: Airtel

Country: India   State: Bihar

Category: Telecommunications

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